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Speaking Engagements

  • Keynote speaker for the past 10 years
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  • 120 speaking engagements (virtual and in-person), 71 trips, 13 countries, 60 cities
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  • Delivered talks on 6 out of the 7 continents ... Still waiting to be invited to present in Antarctica :)
Map of the world with data
NRF20 - 200113 - 120523 - 9260_edited.jp
NRF NEXUS talk by Alex Genov
World Retail Congress panel participation by Alex Genov
Etail Asia talk by Alex Genov
Brand Innovators talk by Alex Genov

Speech Topics

User Experience

Market Research

Design Thinking

Customer Experience

Usability/Ease of Use

Innovation

Behavioral Science

Customer Loyalty

Select Appearances

01

World Retail Congress

  • London 2020

  • Rome 2022

  • Barcelona 2023

  • Paris 2024

02

National Retail Federation

  • New York City 2020

  • New York City 2023

  • Los Angeles 2023

03

IQPC Australia

  • The Customer Show Melbourne 2024

  • Customer Contact Week - GoldCoast 2024

  • Innovation and Tech Fest Melbourne 2018

04

WBR Research

  • Programmatic Pioneers Summit Singapore 2022

05

Other Select Engagements​​

  • AI in Marketing Masterclass London 2024

  • Qualtrics X4 Salt Lake City 2023

  • Federal Reserve UX Conference 2022

  • eCommerceConf Bulgaria 2022

  • Digital Customer Experience Summit Toronto - 2022

  • eTail Asia Singapore 2022

  • Ecomm Africa Cape Town 2022

  • CX Exchange USA Atlanta 2022

  • Frankfurt Business School 2020

  • CX Leadership Forum VOC 2020

  • Carey School of Business 2020

  • Wharton Business School 2020

  • Cabinet Makers Association Chicago 2020

  • Big Business of WELL Symposium 2019

  • Conflux Seattle 2019

  • DigitalK Sofia 2019

  • Retail Forum Columbia Business School 2019

  • Colliers International Melbourne 2019

  • CEW London 2019

  • Queens University Dublin 2018

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